Privacy Statement

Introduction

MXT is committed to safeguarding your privacy and believe firmly in the principles of a secure and open internet. This privacy statement will inform you as to how we look after your personal data and how you can exercise your rights over that data.

Please note this statement makes no mention of cookies or similar tracking technologies because we deliberately do not use any. Your visit to this website isn’t being monitored and you remain anonymous, for as long as you choose.

Contacting us

MXT is the controller for the personal information that we do process. You may contact us via phone, email address or post to exercise your rights over your personal data. Those details can be found below:

• Telephone Number: 020 3633 5450
• Email Address: [email protected]
• Postal Address: The Courtyard, 4 Evelyn Road, London, W4 5JL

If your request or concern is not satisfactorily resolved by us, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

When we collect personal data about you

We may process your personal data via our website if:

• You are a purchaser, or a potential purchaser, or have requested further information about our products and services
• If you make an enquiry via phone or email under the “Contacts” section of our website

Personal data about you that we may process

• Your name and your contact details (such as your contact number, email address and business or office address)
• Personal data about you that you provide to us when communicating with us via our website
• If you are a purchaser or potential purchaser of our products or services, we may collect information such as your job position, your department, your company/employer’s name or professional accreditation details

Technical data we obtain when you use our website

We want to inform you that whenever you visit our website, we receive information that your browser sends to us:

• The Internet protocol (IP) address used by your computer to connect to the internet and request access to our website.
• The date and time that we receive your request to access our website

How we use your personal data

We will use your personal data to:

• To provide you or the company you work for with the information, products and services you request from us
• Take steps in order to enter into any contract or carry out our obligations arising from any contract entered into between you or the company you work for and us including:
  • Supplying the product to you or the company you work for if you are a purchaser or a potential purchaser of our goods or services
  • Verify and carry out financial transactions in reference to payments you make in your own capacity or on behalf of your company

Who we share your personal data with

• The relevant employees within our company, subsidiaries and affiliates
• Our auditors, legal advisers and other professional advisers

Other disclosures we may make

• If MXTREALITY UK Limited or substantially all of its assets are bought, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you or the company you work for.

Where we store your personal data

The personal data that we process in relation to you is stored where possible in the United Kingdom. This includes:

• Email storage
• File storage

However, the personal data that we process in relation to you may be transferred to, and stored at, a destination outside the UK or European Economic Area (“EEA”) that may not be subject to equivalent data protection law.

How long we keep your personal data

We retain personal data for as long as you have an account with us in order to meet our contractual obligations to you and for six years after that to identify any issues and resolve any claims.

Your rights

You maintain the right:

• to be provided with a copy of your personal data held by us;
• to request the deletion of your personal data held by us;
• to request that we restrict the processing of your personal data;
• to object to the further processing of your personal data;
• to request that your provided personal data be moved to a third party;
• to request information around the existence of automated-decision making and how this may affect you if relevant.